Frequently Asked Questions
Discover everything you need to know about our Hungarian skincare rituals and services.
What makes Omorovicza products unique?
Every product features our patented Healing Concentrate™, which delivers the transformative minerals of Hungary's thermal waters deep into the epidermis for firmer, suppler, and younger-looking skin.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can also view your order status by logging into your account on our website.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be returned in their original packaging and in a sellable condition.
Are your products cruelty-free?
Yes, Omorovicza is a cruelty-free brand. We do not test our products or ingredients on animals, nor do we delegate this task to others.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay.